I try the whole process again, and same thing.Īnyone have any suggestions? I went on the wd website, and there is software to download that I think will help, but there are so many options I don't know what to download. However, now when I plug it into my macbook, the computer says something about it not being able to recognize drive and it takes me to disk utility (it won't even pop up on my desktop). The problem is, upon it erasing, it stopped at the end and said something about an error and it could not be completed, yet the drive seems to be erased (because the one volume that was in it is no longer there when looking at disk utility). This hard drive was in windows format originally and was a friends, so I deleted a couple files on it on a pc then plugged it into my mac to do the whole erase and format/partition procedure. I am having some problems formatting a wd my passport essential external hard drive to my mac. Click on the Start button to move forward. To recover your data from Mac computer, please select under the Devices tab or Desktop under the Select location tab. I was using a 7.5 GB thumb drive for the backups and it was full(). I set it up for my Quicken backups and so far have had no problems. It was very stubborn and I resorted to formatting the drive. I am new to these forums and it looks like I might have finally found a place to find the answer to my question! Launch Recoverit Data Recovery on your computer. Hi there, JoeySmyth, just wanted to let you know that I first tried to delete the data that was on the WD My Passport.